2026 City of Vestavia Hills Citizen Survey

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Location data from IP:
Q1

Overall Satisfaction with City Services. Please rate your satisfaction with each of the following services.
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
01. Quality of the City's school system
02. Overall quality of public safety services (e.g., police, fire, ambulance)
03. Overall quality of City parks and recreation programs and facilities
04. Overall maintenance of City streets and facilities
05. Overall enforcement of City codes and ordinances
06. Overall quality of customer service you receive from City employees
07. Overall effectiveness of City communication with the public
08. Overall quality of the City's stormwater runoff/stormwater management system
09. Overall quality of public library facilities and services
10. Overall flow of traffic and congestion management in the City
Q2

Which THREE of the items listed in Question 1 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years?
Q3

Please rate your satisfaction with each of the following items that may influence your perception of the City of Vestavia Hills.
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
01. Overall quality of services provided by the City of Vestavia Hills
02. Overall value that you receive for your City tax dollars and fees
03. Overall image of the City
04. Overall quality of life in the City
05. Overall appearance of the City
Q4

Please rate the City of Vestavia Hills with regard to each of the following items.
Excellent Good Neutral Below Average Poor Don't Know No answer
01. As a place to live
02. As a place to raise children
03. As a place to work
Q5

Trash Services Provided by AmWaste. Please rate your satisfaction with each of the following items.
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
01. Residential trash collection services
02. Brush and bulky removal services
03. New "Mixed Stream" recycling services
04. Litter control along major streets
05. Route schedule
Q6

Public Safety. Please rate your satisfaction with each of the following items.
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
01. Overall quality of local police protection
02. Overall credibility of the police department
03. The overall visibility of police
04. The City's efforts to prevent crime
05. How quickly police respond to emergencies
06. Community oriented policing programs
07. Quality of animal control
08. Overall quality of local fire protection
09. Quality of local ambulance service
10. How quickly fire department/emergency services personnel respond to emergencies
11. Fire safety education programs
Q7

Which THREE of the Public Safety items listed in Question 6 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years?
Q8

Have you ever called "911"?
Q8a

Please answer each of the following questions concerning the service you received from 911.
Yes No No answer
1. Was your call answered in a timely manner?
2. Were you treated professionally?
3. Did the call taker's action result in a satisfactory resolution?
Q9

Please rate how safe you feel in the following situations.
Very Safe Somewhat Safe Somewhat Unsafe Very Unsafe Don't Know No answer
01. In your neighborhood during the day
02. In your neighborhood at night
03. In the City parks
04. In commercial and retail areas
05. On school campuses
06. Overall feeling of safety in Vestavia Hills
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