Tools Resume later Exit and clear survey 2026 CATS Customer Satisfaction Survey Language: English - English English - English EspaƱol - Spanish default idbkp 14 14 IPGL Location data from IP: IP address Country Region City Latitude Longitude Postal code Time zone (This question is mandatory) S1 Do you or an immediate family member work for CATS or a service contractor? Choose one of the following answers Yes No (This question is mandatory) S2 Are you 16 or older? Choose one of the following answers Yes No (This question is mandatory) S3 From what CATS service mode did you receive this survey? Choose one of the following answers Local Express Blue Line Gold Line Microtransit Paratransit S3a Local - Please provide your route: Route: Please choose... 1 - Mt. Holly Road 2 - Ashley/Scaleybark Crosstown 3 - The Plaza 4 - Belmont 5 - Airport 6 - Kings Drive 7 - Beatties Ford 8 - Tuckaseegee Road 9 - Central Avenue 10 - West Boulevard 11 - North Tryon 12 - South Boulevard 13 - Nevin Road 14 - Providence Road 15 - Randolph Road 16 - South Tryon 17 - Commonwealth Avenue 18 - Paw Creek/Rosa Parks Crosstown 19 - Park Road 20 - Sharon Road 21 - Statesville Ave 22 - Graham Street 23 - Shamrock Drive 24 - Nations Ford Road 26 - Oaklawn Avenue 27 - Monroe Road 28 - Fairview Road 29 - UNCC/JW Clay 30 - Woodlawn/Scaleybark/Crosstown 34 - Freedom Drive 35 - Wilkinson-Amazon 39 - Eastway 42 - Carowinds 43 - Ballantyne 50 - URP/CIC 51 - Pineville-Matthews Road 54 - University Research Park 55 - Westinghouse 56 - Arrowood 57 - Archdale/South Park 58 - Pineville 59 - UNC Charlotte-Huntersville 60 - Tyvola Road 211 - Hidden Valley 221 - E. Harris Blvd-Idlewild Rd 222 - Pence Road 235 - West Charlotte Connector S3b Express - Please provide your route: Route: Please choose... 40x - Lawyers Road Express 41x - Steele Creek Express 46x - Harrisburg Road Express 48x - Northcross Express 52x - Idlewild Road Express 53x - Northlake Express 61x - Arboretum Express 62x - Rea Road Express 63x - Huntersville Express 64x - Independence Blvd Express 74x - Union County Express 77x - North Mecklenburg Express 85x - Gastonia Express 88x - Mountain Island Express S4 What time did you receive this questionnaire on the vehicle? Choose one of the following answers AM Peak (Before 9:30am) Midday (9:30am - 3:30pm) PM Peak (3:30pm - 6:30pm) Evening (After 6:30pm) No answer Previous Next Resume later Please confirm you want to clear your response? Exit and clear survey Resume later Exit and clear survey