2026 Norman Community Survey

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Location data from IP:

IP address
Country
Region
City
Latitude
Longitude
Postal code
Time zone

Perceptions of the City. Please rate your satisfaction with the following.

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
1. Overall value that you receive for your city tax dollars and fees
2. Overall quality of life in the city
3. Overall image of the city
4. Overall appearance of the city
5. Overall feeling of safety in the city
6. Overall quality and affordability of housing in the city

Quality of Life in Norman. Please rate the City of Norman...

	Excellent	Good	Neutral	Below Average	Poor	Don't Know	No answer
1. As a place to live
2. As a place to raise children
3. As a place to work
4. As a place to retire
5. As a place to visit
6. As a community that is moving in the right direction

Overall Satisfaction with Major City Services. Please rate your satisfaction with the following.

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
01. Overall quality of parks and recreation programs/facilities
02. Overall maintenance of city streets/sidewalks
03. Overall enforcement of city codes/ordinances
04. Overall quality of customer service you receive from city employees
05. Overall quality of public safety services (police and fire)
06. Overall effectiveness of city communication with the public
07. Overall flow of traffic on city streets
08. Overall quality of trash and yard waste services
09. Overall quality of city libraries
10. Overall quality of water and sewer services
11. Overall quality of public transportation services

Which THREE of the items in Question 3 do you think are MOST IMPORTANT for the city to provide?

Each item may only be selected once.

1st:
2nd:
3rd:

Have you contacted the City of Norman in the past 12 months?

Choose one of the following answers

Yes
No
No answer

Q5a

How have you contacted the city in the past 12 months?

Select all that apply

Direct phone call
Direct email
Action Center
Through a Council Member
At a Council meeting or City-hosted meeting
In person
Other

Q5a7

Please define "Other."

Q5b

Customer Service. Please rate your satisfaction with the following.

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
1. How easy the city is to contact
2. The way you are treated by city employees
3. The accuracy of information and assistance from city employees
4. How well your issues are handled by city employees

Use of Services. Several services provided by the City of Norman are listed below. For each one, please indicate if you used the service during the past 12 months.

	Yes	No	No answer
01. Used Norman public transit services
02. Enrolled in recreation programs offered by the City
03. Visited City recreation facilities or parks
04. Had contact with the City's Fire or Police Departments
05. Used a walking/biking trail or path
06. Used a bicycle lane
07. Put out recycling for curbside collection
08. Viewed or attended a City Council meeting
09. Attended a City-hosted event
10. Visited the Household Hazardous Waste Facility
11. Utilized the City’s Compost Facility for drop-off or pickup
12. Utilized Norman On-Demand which is a microtransit service for late night and Sunday services

Which THREE of the following bus service characteristics are MOST IMPORTANT to you when considering whether or not to use public transit?

How often the bus comes by my stop
Service availability times
Sheltered bus stops
The time it takes to make a trip
Access to a park and ride location
Routes to more places
Pedestrian access to bus stops
Bus stop within walking distance of my home

Each item may only be selected once.

1st:
2nd:
3rd:

Have you had contact with a Norman police officer in the past 12 months?

Choose one of the following answers

Yes
No
No answer

Q8a

What was the nature of your contact with the police officer?

Choose one of the following answers

Traffic
Victim of crime
Suspected of committing a crime
Other
No answer

Q8a4

Please define "Other."

Q8b

How would you rate your experience?

Choose one of the following answers

Excellent
Good
Fair
Below average
Poor
Don't know
No answer

Public Safety Services. Please rate your satisfaction with the following.

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
01. Overall quality of police protection
02. Visibility of police in your neighborhood
03. Visibility of police in retail areas
04. The city's effort to prevent crime
05. Enforcement of local traffic laws
06. How quickly police officers respond to emergencies
07. Quality of public safety education programs
08. Overall quality of local fire protection
09. How quickly firefighters respond to emergencies
10. Enforcement of loose dogs and unrestrained pets

Q10

Which THREE of the public safety services in Question 9 do you think are MOST IMPORTANT for the city to provide?

1st:
2nd:
3rd:

Please confirm you want to clear your response?