2026 Village of Lindenhurst Citizen Satisfaction Survey

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Location data from IP:
Q1

Overall Village Services. Please rate your overall satisfaction with the following Village services.

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
01. Village government's job of providing high-quality services
02. The type of Village services offered online
03. Ease of using the Village's online service request system
04. The effectiveness of Village staff to resolve customer service issues
05. Police services
06. Quality of Village water services
07. Building Department services (permit issuance and inspections)
08. Garbage, recycling, and yard waste services
09. Maintenance of Village streets
10. Enforcement of Village codes and ordinances
11. Quality of Village lakes
Q2

Are there any other services the Village of Lindenhurst is not currently providing that you would like to see provided in the future?

Q3

How would you rate the Village of Lindenhurst on the items listed below? Please rate each item.

Excellent Good Neutral Below Average Poor Don't Know No answer
1. As a place to live
2. As a place to raise children
3. As a place to work
Q4

Perception. Several items that may influence your perception of the Village of Lindenhurst are listed below. Please rate Lindenhurst, how would you rate the overall:

Excellent Very Good Fair Poor Very Poor Don't Know No answer
01. The overall quality of Village customer service
02. The overall value of Village services for my tax dollar
03. Quality of life in the Village
04. The quality of Village services offered online
05. Quality of services provided by the Village
06. Confidence in Village of Lindenhurst government
07. Village's transparency with residents
08. Village's efforts to actively seek input from citizens
09. Responsiveness of elected officials
10. Responsiveness of Village staff
11. Village's efforts to focus on the priorities that matter most to the residents
12. Local availability of needed goods and services
13. Ability to attract new and desired development
14. The overall appearance and vibrancy of Grand Avenue.
15. The overall direction the Village is heading
16. How ethical Village employees are in the way they conduct Village business
17. How ethical Village elected officials are in the way they conduct Village business
18. Professionalism of Village Hall staff
19. Overall cleanliness and appearance of our community
Q5

Village Codes and Regulations. For each item below, please rate your satisfaction.

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
1. Enforcement of Village codes and ordinances
2. Timeliness of response to code enforcement requests
3. Consistency of code and ordinance enforcement
Q6

Police Services. Please rate your satisfaction with each of the following.

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
1. Professionalism of Police Department personnel
2. Effectiveness of service provided by police officers
3. The response time of police officers when called
4. Visibility of police in my neighborhood
5. Enforcement of local traffic laws
6. Efforts by the Village to prevent crime
7. Police community engagement and safety programs (E.R.I.N., National Night Out)
8. Overall quality of local police protection
9. House Watch Services
Q7

Which THREE of the Police Services listed above do you think should receive the most emphasis from Village leaders over the next TWO years?