2026 City of Burleson Resident Satisfaction Survey

Overall Ratings of Burleson

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Overall Ratings of Burleson. Please rate the City of Burleson with each of the following:

	Excellent	Good	Neutral	Below Average	Poor	Don't Know	No answer
1. As a place to live
2. As a place to raise children
3. As a place to work
4. As a place to retire
5. As a place you are proud to call home
6. Overall quality of services provided by the City of Burleson

Overall. Please rate your overall satisfaction of these major categories of services provided by the City of Burleson.

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
01. Effectiveness of city communication with the public
02. Enforcement of local codes and ordinances
03. Flow of traffic and congestion on TxDOT roadways (SH174/Wilshire Blvd., FM 731/John Jones Dr., I-35W)
04. Flow of traffic and congestion on city roadways (non-TxDOT streets)
05. Maintenance of city streets and sidewalks
06. Quality of customer service you receive from city employees
07. Quality of parks and recreation facilities and programs
08. Quality of public safety services (police, fire, EMS, public safety communications)
09. Quality of solid waste services (garbage, yard waste, recycling, bulky item pickup)
10. Quality of wastewater/sewer services
11. Quality of water utility services
12. Quality and timeliness of the city's permitting and inspection process
13. Value that you receive for your city tax dollars and fees
14. Efforts by city government to ensure the community is prepared for emergencies

Which THREE of the services listed in Question 2 do you think are MOST IMPORTANT for the city to focus on over the next year?

Each item may only be selected once.

Feeling of Safety. Please rate your feeling of safety in each of the following situations.

	Very Safe	Safe	Neutral	Unsafe	Very Unsafe	Don't Know	No answer
1. In the City of Burleson
2. In your neighborhood during the day
3. In your neighborhood at night
4. In city parks, trails, and recreation areas
5. In commercial and retail areas

Police Services. Please rate your satisfaction of the following:

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
01. Efforts of the city's police department to collaborate with the public to address concerns
02. Efforts of the city's police department to communicate with the public via social media
03. Enforcement of traffic laws
04. How quickly police respond to emergencies
05. Efforts by city government to prevent crime
06. Quality of police services
07. Quality of police community outreach programs
08. Visibility of police in commercial and retail areas
09. Visibility of police in neighborhoods
10. 911 service provided by dispatch operators

Which THREE of the services listed in Question 5 do you think are MOST IMPORTANT for the city to focus on over the next year?

Each item may only be selected once.

Fire Services. Please rate your satisfaction of the following:

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
1. Efforts of the city's fire department to collaborate with the public to address concerns
2. Efforts of the city's fire department to communicate with the public via social media
3. Emergency fire services
4. Emergency medical services
5. How quickly fire and rescue personnel respond to emergencies
6. Quality of fire community outreach programs
7. Quality of fire safety education programs

Which THREE of the services listed in Question 7 do you think are MOST IMPORTANT for the city to focus on over the next year?

Each item may only be selected once.

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