Toggle navigation 2026 City of Rowlett Community Survey Language: English - English English - English Español - Spanish default Perceptions of the City idbkp 9 9 IPGL Location data from IP: IP address Country Region City Latitude Longitude Postal code Time zone Q1 Perceptions of the City. Please rate your satisfaction with the following. Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 1. Overall value that you receive for your city tax dollars and fees Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 2. Overall quality of life in the city Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 3. Overall image of the city Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 4. Overall appearance of the city Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 5. Overall feeling of safety in the city Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 6. Overall quality and affordability of housing in the city Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer Q2 Quality of Life in Rowlett. Please rate the City of Rowlett... Excellent Good Neutral Below Average Poor Don't Know No answer 1. As a place to live Excellent Good Neutral Below Average Poor Don't Know No answer 2. As a place to raise children Excellent Good Neutral Below Average Poor Don't Know No answer 3. As a place to work Excellent Good Neutral Below Average Poor Don't Know No answer 4. As a place to retire Excellent Good Neutral Below Average Poor Don't Know No answer 5. As a place to visit Excellent Good Neutral Below Average Poor Don't Know No answer 6. As a community that is moving in the right direction Excellent Good Neutral Below Average Poor Don't Know No answer Q3 Overall Satisfaction with Major City Services. Please rate your satisfaction with the following. Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 01. Overall quality of parks and recreation programs/facilities Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 02. Overall quality of City hosted special events Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 03. Overall maintenance of city streets/sidewalks Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 04. Overall enforcement of city codes/ordinances Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 05. Overall quality of customer service you receive from city employees Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 06. Overall quality of police, fire, and ambulance services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 07. Overall effectiveness of city communication with the public Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 08. Overall flow of traffic on city streets Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 09. Overall quality of trash, recycling, and bulky waste services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 10. Overall quality of the city's library Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 11. Overall quality of water services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 12. Overall quality of wastewater/sewer services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer Q4 Which THREE of the items in Question 3 do you think are MOST IMPORTANT for the city to provide? Each item may only be selected once. 1st: Please choose... 01. Overall quality of parks and recreation programs/facilities 02. Overall quality of City hosted special events 03. Overall maintenance of city streets/sidewalks 04. Overall enforcement of city codes/ordinances 05. Overall quality of customer service you receive from city employees 06. Overall quality of police, fire, and ambulance services 07. Overall effectiveness of city communication with the public 08. Overall flow of traffic on city streets 09. Overall quality of trash, recycling, and bulky waste services 10. Overall quality of the city’s library 11. Overall quality of water services 12. Overall quality of wastewater/sewer services 2nd: Please choose... 01. Overall quality of parks and recreation programs/facilities 02. Overall quality of City hosted special events 03. Overall maintenance of city streets/sidewalks 04. Overall enforcement of city codes/ordinances 05. Overall quality of customer service you receive from city employees 06. Overall quality of police, fire, and ambulance services 07. Overall effectiveness of city communication with the public 08. Overall flow of traffic on city streets 09. Overall quality of trash, recycling, and bulky waste services 10. Overall quality of the city’s library 11. Overall quality of water services 12. Overall quality of wastewater/sewer services 3rd: Please choose... 01. Overall quality of parks and recreation programs/facilities 02. Overall quality of City hosted special events 03. Overall maintenance of city streets/sidewalks 04. Overall enforcement of city codes/ordinances 05. Overall quality of customer service you receive from city employees 06. Overall quality of police, fire, and ambulance services 07. Overall effectiveness of city communication with the public 08. Overall flow of traffic on city streets 09. Overall quality of trash, recycling, and bulky waste services 10. Overall quality of the city’s library 11. Overall quality of water services 12. Overall quality of wastewater/sewer services Q5 How have you contacted the city in the past 12 months? Phone Email Social media In person Through a City Council member Other I have not contacted the city in the past 12 months Q5x6 Please define "Other." Q6 Customer Service. Please rate your satisfaction with the following. Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 1. How easy the city is to contact Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 2. The way you are treated by city employees Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 3. The accuracy of information and assistance from city employees Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer 4. How well your issues are handled by city employees Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer Previous Next Resume later Please confirm you want to clear your response? Exit and clear survey Resume later Exit and clear survey