2025 City of Smithville Citizen Survey

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City Services
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Q1
City Services. Please rate your overall satisfaction with each of the following services provided by the City of Smithville.
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
01. Overall quality of police services
02. Overall maintenance of City streets
03. Overall maintenance of buildings and facilities
04. Overall quality of water/sewer utilities
06. Overall quality of customer service you receive from City employees
07. Overall effectiveness of City communication with the public
08. Overall effectiveness of community planning and development
09. Overall quality of the City's stormwater runoff/stormwater management system
10. Overall flow of traffic and congestion management in Smithville
11. Overall quality of solid waste services (trash, recycling, yard waste)
Q2
Please rate your level of satisfaction with each of the following items that may influence your perception of the City of Smithville.
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
1. Overall quality of services provided by the City of Smithville
2. Overall image of the City
3. Overall value that you receive for your City tax dollars and fees
4. How well the City is managing and planning growth and development
6. Overall appearance of the City
8. Overall quality of leadership provided by the City's elected officials
9. Overall effectiveness of the City Administrator and staff
Q3
Public Safety. Please rate your satisfaction with the following public safety services provided by the City of Smithville.
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
1. Overall quality of local police protection
2. The visibility of police in neighborhoods
3. The visibility of police in retail areas
4. The City's overall efforts to prevent crime
5. Enforcement of local traffic laws
6. The attitude and behavior of Police Dept. personnel toward citizens
7. Police Dept. communication with residents (e.g., social media, alerts)