2025 City of Wheaton Citizen Satisfaction Survey

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City Services
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Q1
City Services. Please rate your overall satisfaction with major categories of services provided by the City of Wheaton. How satisfied are you with the overall quality of the City's ...
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
01. Fire and ambulance services
02. Police services
03. Water service
04. Maintenance of city streets and sidewalks
05. Drainage and stormwater management services (in City rights of way including streets and sidewalks)
06. Flow of traffic and congestion management
07. Enforcement of City codes and ordinances
08. Communication with the public
09. Customer service you receive from City employees
10. Development process (permit issuance and inspections)
11. New development (new buildings, commercial developments)
12. Garbage, recycling and yard waste services
13. Library programs and services
Q2
Which THREE of these items are MOST IMPORTANT to you and the members of your household?
Q3
Are there any other services the City of Wheaton is not currently providing that you would like to see provided in the future?
Q4
How would you rate the City of Wheaton on the items listed below? Please rate each item.
Excellent Good Neutral Below Average Poor Don't Know No answer
1. As a place to live
2. As a place to raise children
3. As a place to work
Q5
Perception. Several items that may influence your perception of the City of Wheaton are listed below.
Excellent Good Neutral Below Average Poor Don't Know No answer
1. Quality of life in the City
2. Quality of services provided by the City
3. Value that you receive for your City tax dollars and fees
4. Feeling that the City Council is acting in the best long-term interest of the community
5. Confidence in City of Wheaton government
6. Appearance of residential property in the City
7. Appearance of commercial property in the City