Toggle navigation 2025 City of Durham Resident Survey default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. 1 Major Categories of Services and Perceptions of the City Major Categories of Services and Perceptions of the City idbkp 35 35 IPGL Location data from IP: IP address Country Region City Latitude Longitude Postal code Time zone Q1 Major categories of services provided by the City are listed below. Please rate each item. How satisfied are you with... Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 01. Overall quality of police protection Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 02. Overall quality of fire prevention programs (e.g., education, inspections) Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 03. Response time for fire services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 04. Overall quality of EMS services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 05. Response time for EMS services Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 06. Overall maintenance of City streets Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 07. Overall ease of travel within Durham Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 08. Overall quality of the public transit system (GoDurham) Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 09. Overall quality of bicycle facilities (e.g., bike lanes, paths, trails, intersection design and signage) Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 10. Overall quality of pedestrian facilities (e.g., sidewalks) Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 11. Overall quality of water and sewer utilities Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 12. Overall enforcement of codes and ordinances Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 13. Overall quality of customer service you receive from City employees Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 14. Overall effectiveness of communication with the public Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 15. Overall quality of parks and recreation programs Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer Q2 Which THREE of the items listed in Question 1 do you think should receive the MOST EMPHASIS from City leaders over the next TWO years? Each item may only be selected once. 1st: Please choose... 01. Overall quality of police protection 02. Overall quality of fire prevention programs (e.g., education, inspections) 03. Response time for fire services 04. Overall quality of EMS services 05. Response time for EMS services 06. Overall maintenance of City streets 07. Overall ease of travel within Durham 08. Overall quality of the public transit system (GoDurham) 09. Overall quality of bicycle facilities (e.g., bike lanes, paths, trails, intersection design and signage) 10. Overall quality of pedestrian facilities (e.g., sidewalks) 11. Overall quality of water and sewer utilities 12. Overall enforcement of codes and ordinances 13. Overall quality of customer service you receive from City employees 14. Overall effectiveness of communication with the public 15. Overall quality of parks and recreation programs 99. None 2nd: Please choose... 01. Overall quality of police protection 02. Overall quality of fire prevention programs (e.g., education, inspections) 03. Response time for fire services 04. Overall quality of EMS services 05. Response time for EMS services 06. Overall maintenance of City streets 07. Overall ease of travel within Durham 08. Overall quality of the public transit system (GoDurham) 09. Overall quality of bicycle facilities (e.g., bike lanes, paths, trails, intersection design and signage) 10. Overall quality of pedestrian facilities (e.g., sidewalks) 11. Overall quality of water and sewer utilities 12. Overall enforcement of codes and ordinances 13. Overall quality of customer service you receive from City employees 14. Overall effectiveness of communication with the public 15. Overall quality of parks and recreation programs 99. None 3rd: Please choose... 01. Overall quality of police protection 02. Overall quality of fire prevention programs (e.g., education, inspections) 03. Response time for fire services 04. Overall quality of EMS services 05. Response time for EMS services 06. Overall maintenance of City streets 07. Overall ease of travel within Durham 08. Overall quality of the public transit system (GoDurham) 09. Overall quality of bicycle facilities (e.g., bike lanes, paths, trails, intersection design and signage) 10. Overall quality of pedestrian facilities (e.g., sidewalks) 11. Overall quality of water and sewer utilities 12. Overall enforcement of codes and ordinances 13. Overall quality of customer service you receive from City employees 14. Overall effectiveness of communication with the public 15. Overall quality of parks and recreation programs 99. None Q3 Several items that may influence your perception of Durham are listed below. Please rate each item. How satisfied are you with... Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 1. Overall quality of services provided by the City Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 2. Overall appearance of Durham Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 3. Overall management of development and growth Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 4. Overall image of Durham Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 5. Overall quality of life in Durham Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 6. Overall quality of life in your neighborhood Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer 7. Overall value you receive for your local property taxes Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A No answer Previous Next Resume later Please confirm you want to clear your response? Exit and clear survey Resume later Exit and clear survey