2025 Town of Scarborough Community Survey

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Perception of the Community
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Q1
Overall Satisfaction with Town Services. Please rate your satisfaction with each of the services listed below.
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
01. Overall quality of customer service you receive from Town employees
02. Overall effectiveness of communication with the community
03. Overall enforcement of Town codes and ordinances
04. Overall flow of traffic and ease of getting around within the Town
05. Overall quality of library services
06. Overall maintenance of Town streets, sidewalks, and infrastructure
07. Overall quality of parks and recreation programs and facilities
08. Overall quality of public safety services (police, fire, EMS)
09. Overall quality of public transportation
10. Overall quality of public education
11. Overall quality of solid waste services (trash, recycling, yard waste)
12. Overall quality of stormwater management/flood control
13. Overall quality of public beaches and waterfront parks
14. Town Hall hours of operation
Q2
Which THREE of the items listed in Question 1 do you think should receive the MOST EMPHASIS from Town leaders over the next TWO years?
Q3
Perception of the Community. Several items that may influence your perception of the Town of Scarborough as a community are listed below. Please rate your satisfaction with each item.
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
01. Overall appearance of the Town
02. How well the Town is managing residential growth
03. Overall image of Scarborough
04. Overall quality of leadership provided by the Town's elected officials
05. Overall quality of services provided by the Town
06. Overall value received for Town of Scarborough tax dollars and fees
07. Overall quality of life in Scarborough
08. Overall efforts to promote diversity and inclusiveness in the community
09. Availability of affordable housing
10. Variety of housing options
11. Overall feeling of safety in Scarborough
12. Retail shopping, activities, entertainment
Q3a
If you selected "Dissatisfied" or "Very Dissatisfied" to any of the items in Question 3, what is the reason?