2025 City of Plano Resident Survey

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Satisfaction with City Services

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1842

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Please rate your satisfaction with each of the following services that are provided by the City of Plano.

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
01. Police services
02. Fire services
03. Emergency medical services
04. 9-1-1 services related to police, fire and emergency medical services
05. Maintenance of city streets
06. Maintenance of city sidewalks
07. Cleanliness of streets/public areas
08. City communication (website, utility bill inserts, cable TV, social media)
09. Environmental waste services (trash, yard trimmings, and recycling collections)
10. Management of stormwater run-off (flood prevention)
11. Water and wastewater (or sanitary sewer) services
12. Customer service provided by City employees
13. Property standards enforcement
14. City parks
15. Recreation programs and facilities
16. Library services
17. Municipal court services
18. Animal services
19. Neighborhood and Housing support programs
20. ADA Accessibility - City facilities, programs and services
21. Sustainability and Environmental education/events

Which FOUR of the services listed in Question 1 do you think are the MOST IMPORTANT services for the City to provide?

Each item may only be selected once.

1st:
2nd:
3rd:
4th:

Please confirm you want to clear your response?