2026 City of Gaithersburg Community Survey

Perceptions of the City
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Q1
Major Categories of City Services. Please rate your overall satisfaction with major categories of services provided by the City of Gaithersburg.
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
01. Overall quality of police services
02. Overall quality of City parks and recreation programs and facilities
03. Overall maintenance of City streets, sidewalks, and infrastructure
04. Overall enforcement of City codes and ordinances
05. Overall effectiveness of economic development
06. Overall quality of customer service you receive from City employees
07. Overall effectiveness of City communication with the public
08. Overall quality of recycling, yard waste, bulky items collection
09. Overall efforts to conserve energy and protect the environment
10. Overall traffic flow and ease of getting around Gaithersburg
11. Overall quality of City buildings and facilities
Q2
Which THREE of the Major Categories of City Services should receive the MOST EMPHASIS from City leaders over the next TWO YEARS?
Q3
Perceptions of the City. Please rate your satisfaction with each of the following items that may influence your perception of the City of Gaithersburg.
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
01. Overall quality of services provided by the City
02. Overall image or reputation of the City
03. Overall appearance of the City
04. Overall quality of your neighborhood
05. Overall quality of the natural environment in the City
06. Overall quality of commercial/shopping areas in the City
07. Overall quality of City-sponsored special events and festivals
08. Overall sense of community
09. Openness and acceptance of the community toward people of diverse backgrounds
10. Leadership provided by City of Gaithersburg elected officials
11. Effectiveness of local government managers and appointed staff
12. Overall value you receive for City taxes and fees
Q4
Please rate the City of Gaithersburg with regard to each of the following.
Excellent Good Neutral Below Average Poor Don't Know No answer
1. As a place to live
2. As a place to raise children
3. As a place to visit
4. As a place to work
5. As a place to retire