You have completed 40% of this survey 40% Toggle navigation 2025 Grand Rapids Community Public Transportation Survey Language: English - English English - English Español - Spanish default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. The Rapid idbkp 2088 2088 IPGL Location data from IP: IP address Country Region City Latitude Longitude Postal code Time zone Q1 Are you aware of The Rapid public transportation system that operates bus and paratransit service in the Grand Rapids, Kentwood, Wyoming, Grandville, Walker, and East Grand Rapids area? Choose one of the following answers Yes No No answer Q2 What mode of transportation do you primarily use to reach your destinations? Choose one of the following answers Drive my car alone Bicycle Walk Scooter Uber or Lyft, etc. Carpool Taxi Public transportation Vanpool Other No answer Q2x10 Please define "Other." Q3 Please indicate your relationship with The Rapid? Select all that apply I currently ride The Rapid I used to ride The Rapid but no longer do (e.g., months or years) I have never used The Rapid I have employees that ride The Rapid I have customers that ride The Rapid I have family or friends who ride The Rapid I have coworkers that ride The Rapid Q4 On average, how often do you use (or would you use) The Rapid? Choose one of the following answers 5 or more times per week 2-4 times per week 2-4 times per month Once a month or less Not applicable No answer Q5 What is/was your primary purpose for using public transportation? Choose one of the following answers Work Education Leisure/social/recreation Shopping Healthcare Religious activities Other Not applicable No answer Q5x7 Please define "Other." Q6 If you used The Rapid services previously, but stopped, why did you stop using public transportation? Select all that apply It takes too long to complete a trip It's too unreliable (poor on-time performance) There are not any stops near my home The bus routes are not conveniently located for me The bus does not take me to my destination The bus does not operate on the days/times I need The service is too infrequent It's too expensive I don't feel riding the bus is safe for my health I don't feel safe while riding the bus I no longer live within the service area The schedules are too complicated I don't feel safe while waiting for the bus Other Q6x14 Please define "Other." Previous Next Resume later Please confirm you want to clear your response? Exit and clear survey Resume later Exit and clear survey