2026 City of High Point Resident Survey

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Q1
Please rate your overall satisfaction with major services provided by the City of High Point.
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
01. Overall quality of police services
02. Overall quality of fire services and fire department response to medical emergencies
03. Overall enforcement of City codes and ordinances
04. Overall quality of library services
05. Overall quality of City parks and recreation programs and facilities
06. Overall maintenance of City streets, sidewalks, and infrastructure
07. Overall flow of traffic and the ease of getting around the City
08. Overall quality of trash, recycling and yard waste services
09. Overall quality of the City's stormwater management system
10. Overall quality of City water and sewer utilities
11. Overall quality of City electrical utility services
12. Overall appearance of City facilities
13. Overall quality of customer service you receive from City employees
14. Overall effectiveness of City communication with the public
15. Overall quality of economic development
Q2
Which THREE of the Overall City Services listed above do you think should receive the MOST EMPHASIS from City leaders over the next TWO years?
Q3
Please rate the following items that may influence your perception of the City of High Point.
Excellent Good Neutral Below Average Poor Don't Know No answer
1. Overall image of the City
2. Overall as a place to live
3. Overall as a place to raise children
4. Overall as a place to work
5. Overall cultural and recreational opportunities
6. Overall quality of life
7. Overall quality of City services
8. Overall value that you receive for your City tax dollars and fees
9. Overall appearance of the City
Q4
Please rate your overall satisfaction with each of the following public safety and  emergency services.
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Don't Know No answer
01. How quickly police respond to emergencies
02. City efforts to reduce neighborhood street level drugs, prostitution, and other crimes
03. Visibility of police in neighborhoods
04. Visibility of police in retail areas
05. Professionalism of police officers
06. City efforts to enforce local traffic laws such as speeding
07. Quality of animal control
08. How quickly fire personnel respond to emergencies
09. Fire building inspection program
10. Adequacy of fire protection for your property
11. Professionalism of fire personnel
12. City efforts to ensure the community is prepared for a natural disaster or crisis
13. City public safety education programs (police and fire), including school-based programs
14. Adequacy of the City's 911 center
Q5
Which THREE of the Public Safety and Emergency Services listed above do you think should receive the MOST EMPHASIS from City leaders over the next TWO years?
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