2026 City of Columbia MO Community Survey

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3444

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Location data from IP:

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Country
Region
City
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Longitude
Postal code
Time zone

Quality of Life in the City. Please rate Columbia with regard to each of the following.

	Excellent	Good	Neutral	Below Average	Poor	Don't Know	No answer
01. As a place to live
02. As a place to raise a family
03. As a place to work
04. As a place where you would buy a home
05. As a place to retire
06. As a place to open a business
07. As a place where residents support each other
08. Overall value that you receive for your City taxes and fees
09. Overall image of Columbia
10. Overall quality of life in the City

Overall Satisfaction with City Services. Please rate your overall satisfaction with the following major categories of services provided by the City of Columbia.

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
01. Overall quality of City services
02. Overall quality of police and fire/rescue services
03. Overall quality of City Parks and Recreation programs and facilities
04. Overall quality of Public Health and Human Services Department (e.g., WIC, food inspections, vital records)
05. Overall quality of the City's drinking water
06. Overall enforcement of City codes and ordinances
07. Overall quality of customer service you receive from City employees
08. Overall effectiveness of City communication with the public
09. Overall quality of the City's stormwater runoff/stormwater management system
10. Overall quality of the City's sewer system
11. Overall quality of the City's electric services
12. Overall quality of City streets
13. Overall quality of the City's solid waste services (trash/recycling/yard waste)

Which FOUR items from the list below do you think should receive the MOST EMPHASIS from City leaders over the next TWO years?

Increase the quality and quantity of housing options
Increase Downtown amenities
Attract more industry and related jobs
Maintain and improve streets
Increase public safety staffing
Provide services to the unhoused
Increase environmental sustainability
Increase activities for youth
Maintain and improve park and recreation facilities
Improve public transportation
Improve drinking water quality
Increase social services
Improve communication to residents
Other

Each item may only be selected once.

1st:
2nd:
3rd:
4th:

Q3x14

Please define "Other."

Several factors that may influence your opinion of the quality of customer service you receive from City employees are listed below. Please rate each of the following based on your experience.

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
1. How easy the department was to contact
2. How courteously you were treated
3. Technical competence and knowledge of City employees who assisted you
4. The timeliness of City employees resolving your issue
5. Overall satisfaction with customer service provided by City employees

City Communication. Please indicate which forms of communication are your preferred methods to receive information from the City.

	Effective	Not Effective	Don't Know	No answer
01. City newsletter
02. Direct mailers
03. Social media posts
04. Temporary signage
05. City website
06. Emails
07. Newspapers
08. Radio
09. TV
10. Text messages
11. In person communication

Please rate your satisfaction with each of the following aspects of City Communication.

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Don't Know	No answer
1. The availability of information about City programs and services
2. City's efforts to keep you informed about local issues
3. How open the City is to public involvement and input from residents
4. The quality of the City's website
5. How well the City communicates notices of public meetings
6. How well the City's communications meet your needs
7. How well the City communicates during public safety incidents
8. Overall satisfaction with City communications

Please confirm you want to clear your response?